Have ever noticed this 90s (80s?) looking red machine at Lawson? This is Loppi, the ticketing-payment-and-much-more machine.
While its user interface is as dated as its looks, it is still a super convenient tool that you may have to use from time to time.
Ticketing
There’s two options with ticketing using Loppi: buying directly using the machine (which used to be the only way to get Ghibli Museum tickets for the longest time) or confirming your online purchase to redeem your tickets at the cashier (for example, Tokyo Game Show 2024 needed this system and wouldn’t just use e-tickets).
To buy tickets from scratch:
Pick the bottom left option “ローソンチケット” (Lawson Ticket) – the button look may change sometimes but it says the same.
Pick the middle option “Look for a ticket and buy now” (今すぐチケットを探して買う, ima sugu chiketto wo sagashite kau) if you haven’t pre-purchased your ticket (online).
Pick either option A to look for your ticket using a keyword (フリーワード探す, furiiwaado sagasu) or option B to look for a ticket for a specific location, genre or date.
Once the show or attraction of your choice is selected, you will see a succession of screens to pick the dates, number of tickets…
For payment, some attractions may offer credit card payment, in which case you will be able to pay directly at the Loppi machine. For cash payment, you will have to pay at the Lawson cashier. In both cases, you will receive a receipt and will have 30 minutes to go to the cashier to redeem your ticket. And that’s it!
Payment
Turns out, there’s a lot of things you can pay at the conbini instead of directly online – I would bet due to Japan’s long lasting love for cash. If you selected conbini payment during your order, for example on Amazon, Mercari, but even ANA and many others, Loppi will also be your option to proceed with the payment and validate your order. This is also the way to redeem a paper ticket to an event you paid for online, if e-tickets are not available (that was the case for Tokyo Games Show 2024).
On the first screen, select the left option to manually enter the confirmation code. You can also pick the middle option if you’d rather use a QR code provided by the merchant.
The first screen will be a request to enter a first code: depending on your purchase, it may be the reservation number, your customer number, your loyaly member (if you are an ANA Mileage Club member) – this has been provided to you in the confirmation e-mail.
You may be shown a screen to enter the confirmation code – if you purchased a ticket online, the number will be in the confirmation e-mail.
This screen may look different depending on whether you are paying for an order or redeeming a ticket already paid – but it is the last screen to confirm your actions. Check if everything looks good – the amount of money, number of tickets and dates/locations if applicable – then press はい (yes).
The machine will print out a receipt – you will have to bring it to the cashier within 30 minutes to have it stamped as confirmation of payment, and also to finally redeem your paper tickets.
That’s it, you’re good to go!
Leave a Reply