Have you ever noticed this 90s (80s?) looking red machine at Lawson? This is Loppi, the ticketing-payment-and-much-more machine.
While its user interface is as dated as its looks, it is still a super convenient tool that you may have to use from time to time.
Ticketing
There’s two options with ticketing using Loppi: buying directly using the machine (which used to be the only way to get Ghibli Museum tickets for the longest time) or confirming your online purchase to redeem your tickets at the cashier (for example, Tokyo Game Show 2024 needed this system and wouldn’t just use e-tickets).
To buy tickets from scratch:
Pick the bottom left option “ローソンチケット” (Lawson Ticket) – the button look may change sometimes but it says the same.
Pick the middle option “Look for a ticket and buy now” (今すぐチケットを探して買う, ima sugu chiketto wo sagashite kau) if you haven’t pre-purchased your ticket (online).
Pick either option A to look for your ticket using a keyword (フリーワード探す, furiiwaado sagasu) or option B to look for a ticket for a specific location, genre or date.
Once the show or attraction of your choice is selected, you will see a succession of screens to pick the dates, number of tickets…
Loppi prints an application slip; take it to the cashier within 30 minutes to pay and receive your ticket. Lawson Ticket’s store-payment option can accept cash and other payment methods, depending on the service, but the separate “conbini deposit” option is cash only. If you already paid online, you are collecting the ticket rather than paying again. Follow the instructions in your reservation email. And that’s it!
Payment
Turns out, there’s a lot of things you can pay at the conbini instead of directly online – I would bet due to Japan’s long lasting love for cash. If you selected conbini payment during your order, for example on Amazon, Mercari, but even ANA and many others, Loppi will also be your option to proceed with the payment and validate your order. This is also the way to redeem a paper ticket to an event you paid for online, if e-tickets are not available (that was the case for Tokyo Game Show 2024).
On the first screen, select the left option to manually enter the confirmation code. You can also pick the middle option if you’d rather use a QR code provided by the merchant.
The first screen will be a request to enter a first code: depending on your purchase, it may be the reservation number, your customer number, your loyalty membership number (if you are an ANA Mileage Club member) – this has been provided to you in the confirmation e-mail.
You may be shown a screen to enter the confirmation code – if you purchased a ticket online, the number will be in the confirmation e-mail.
This screen may look different depending on whether you are paying for an order or redeeming a ticket already paid – but it is the last screen to confirm your actions. Check if everything looks good – the amount of money, number of tickets and dates/locations if applicable – then press はい (yes).
The machine will print an application slip: bring it to the cashier within 30 minutes. For a number-based online-order payment, pay in cash and keep the customer receipt. For a ticket already paid online, the cashier issues your paper ticket without another payment. The slip itself is not proof that you have paid!
That’s it, you’re good to go!
Information last checked: 10 October 2026. Payment and collection details were checked against Lawson’s number-based payment guide (in Japanese) and Lawson Ticket’s payment guide (in Japanese). The screenshots and Tokyo Game Show 2024 example show our original experience; screens and available options may vary by service.
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